Online Banking

MemberDirect, Access Credit Union's Internet banking service, gives you secure, 24-hour online access to your accounts and bill payment services. You can log in to MemberDirect at the right hand side of our website.

Using MemberDirect, you can:

  • Access your account information 24/7
  • Check account balances
  • Obtain account activity for a select account or for all accounts including transaction date, description of transaction, transaction amount, account balance and other transaction details
  • Print statement listings over a 12 month period (shown in 45 day increments)
  • Transfer funds between accounts and memberships (agreement must be signed)
  • Make loan payments
  • Pay bills and view your updated accounts at the same time
  • Add, change or delete bill payment vendors
  • View and print all details on both the front and back of the cheque
  • Check your MasterCard balances

What you need to use MemberDirect

  1. Access to the Internet.
  2. A Member Card with a Personal Access Code (PAC).
  3. A personal computer with a minimum 800 x 600 display resolution.
  4. A web browser with 128-bit encryption.

Three ways to sign up for MemberDirect

  • Visit one of our branches to sign up. We’ll give you a Personal Access Code (PAC) right away and you will have immediate access.
  • Send an email to accesscu.mb.ca, telling us you’d like to sign up. Include your name, the account numbers you’d like to register and your phone number. Then we’ll confirm with you when you're ready to start Internet banking.
  • Call one of our branches and we'll set you up

Using MemberDirect

You can access MemberDirect from any page of the Access CU website. The first time you login, an Access Agreement appears. You must read and accept the agreement in order to use the on-line banking features.

When you open MemberDirect, you will see a Member login screen. The first box is for the 16-digit number on your Member Card (no spaces), the second box is for your Personal Access Code (PAC). We provide you with a PAC but, as a security measure and technical requirement, you must change your PAC the first time you log in. You will need to use your PAC each time you want to use MemberDirect.

Security

On the login page, there is an option for enhanced security. When you click on this check box, MemberDirect will prevent unauthorized viewing of your account information as long as you are careful to log off. It is important to use this feature if you are using a public or shared access computer.

Member-to-Member Transfer feature

You can transfer funds to another Member’s account at Access CU. First you must sign a Member-to-Member Transfer Agreement giving us the go-ahead to move funds from your account to the other membership.

Bill payment feature

You can use MemberDirect to pay bills and then you can make payments online.

Steps for Easy Bill Payment

  1. Click on the Payments tab at the top of the MemberDirect page.
  2. Click on the Pay From drop down arrow to display all available accounts. Click on the account from which to pay the bill(s).
  3. Under Pay Payee, click the checkbox beside each payee you wish to pay.
  4. Insert the amount.
  5. Click on Continue to proceed with the payment.

After you sign in to MemberDirect, you can make changes to your bill payee list. Click on Manage Bill Payees and then choose Add a New Bill Payee to make changes to your list, or click Delete to remove a payee.

Technical support

Contact the MemberDirect experts at Credit Union Central of Manitoba at 1.888.230.2830, 8:00 to 6:00 on Monday to Friday, and 11:00 to 3:00 Saturday.