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COVID-19 News - Keeping you Banking

Branch Hours

Hours starting on June 1st

With continued social distancing in place the following branches have updated hours of service:

Altona - Resuming regular Monday to Friday hours

Monday to Thursday 9:30 – 4:30
Friday 9:30 – 5:00

Carman - Resuming regular Monday to Friday hours

Monday to Thursday 9:30 – 4:30
Friday 9:30 – 5:00

Dominion City - Resuming regular Monday to Friday hours

Monday to Thursday 9:30 – 12:30; 1:30 – 4:30
Friday 9:30 – 12:30; 1:30 – 5:00

Emerson - Reopening

Monday to Thursday 9:30 – 12:30; 1:30 – 4:30
Friday 9:30 – 12:30; 1:30 – 5:00

Gretna - Reopening

Monday to Thursday 9:30 – 12:30; 1:30 – 4:30
Friday 9:30 – 12:30; 1:30 – 5:00

Grunthal - Resuming regular Monday to Friday hours

Monday to Thursday 9:30 – 4:30
Friday 9:30 – 5:00

Innovation Centre - Reopening

Monday to Friday 9:30 – 12:30; 1:30 – 4:30

Lowe Farm - Reopening

Monday to Thursday 9:30 – 12:30; 1:30 – 4:30
Friday 9:30 – 12:30; 1:30 – 5:00

Manitou - Reopening

Monday to Thursday 9:30 – 12:30; 1:30 – 4:30
Friday 9:30 – 12:30; 1:30 – 5:00

Miami - Reopening

Monday to Thursday 9:30 – 12:30; 1:30 – 4:30
Friday 9:30 – 12:30; 1:30 – 5:00

Morden - Resuming regular Monday to Friday hours

Monday to Thursday 9:30 – 4:30
Friday 9:30 – 5:00

Morris - Resuming regular Monday to Friday hours

Monday to Thursday 9:30 – 4:30
Friday 9:30 – 5:00

Plum Coulee - Reopening

Monday to Thursday 9:30 – 12:30; 1:30 – 4:30
Friday 9:30 – 12:30; 1:30 – 5:00


Sanford - Reopening

Monday to Thursday 9:30 – 12:30; 1:30 – 4:30
Friday 9:30 – 12:30; 1:30 – 5:00

Sprague - Resuming regular Monday to Friday hours

Monday to Thursday 9:30 – 12:30; 1:30 – 4:30
Friday 9:30 – 12:30; 1:30 – 5:00

Vita - Resuming regular Monday to Friday hours

Monday to Thursday 9:30 – 12:30; 1:30 – 4:30
Friday 9:30 – 12:30; 1:30 – 5:00

Winkler - Resuming regular Monday to Friday hours

Monday to Thursday 9:30 – 4:30
Friday 9:30 – 6:00

 

 

Banking from Home

  • Ways to Bank (PDF - 66.92 KB)

    See the various ways you can get your banking done while social distancing.

    Bill Payments
    Effective Wednesday, May 20th, we are accepting bill payments in branch. Thank you for your patience as we reduced the risk to our members and staff. We look forward to serving you again.

    Telephone Banking  1.800.264.2926
    Our Member Service Centre is open Mon–Thurs 8:30-5:00, Fri 8:30-6:00, Saturdays 8:30-3:30. We can help you with everything from setting up online banking to checking account balances to paying bills online.

    Live Chat with us right here on our website

    Online and Mobile Banking
    You can check account balances, send money with e-Transfers, make bill payments, deposit cheques and much more. If you need access to your accounts online we can set you up over the phone.


Business Members

Canada Emergency Business Account

The new Canada Emergency Business Account (CEBA), which was announced by the Government of Canada on March 27th, 2020 will provide up to $40,000 to small businesses and not-for-profits as an interest-free Term Loan. The intention of this loan is to help cover their operating costs during a period where revenue could be reduced.

What are the eligibility criteria?

The Government of Canada's eligibility criteria are:

  • Have an existing Access Credit Union business account opened prior to March 1, 2020 and utilize it as your primary operating account
  • Your business has been a registered and operational business since on or before March 1, 2020
  • Your payroll expenses are between $20,000 and $1.5 million annually.
  • You agree to use funds from this loan to pay for operating costs that cannot be deferred, such as payroll, rent, utilities, insurance, debt payments and property tax.


How will the CEBA work?

The Canada Emergency Business Account will be funded as an interest-free Term Loan for $40,000.

  • No interest will apply until January 1, 2023.
  • Up to $10,000 of the Term Loan will be forgiven if the balance is fully paid on or before December 31, 2022.
  • If you do not repay 75% of the balance of the Term Loan (as at January 1, 2021) on or before December 31, 2022, the full loan balance and all accrued and unpaid interest will be due and payable on December 31, 2025.

Business owners must apply for the Canada Emergency Business Account through their primary financial institution. Access Credit Union has an easy-to-use and quick 5 minute application that's available now.

Financial Relief

We are here to help

We are here to help, and ask that any members experiencing financial difficulties during this time to please reach out. We recognize the uniqueness of this situation and will work with you to make sure you are financially safe and sound.

See the story on PVO regarding Access CU's Mortgage Payment Deferrals during Covid-19.


Direct Deposit for Canada Revenue Agency Payments

You can now sign up for direct deposit for various CRA (Canada Revenue Agency) payments through online banking. If you're applying for the Canada Emergency Response Benefit, setting up a direct deposit now will help ensure you receive your payments sooner.

Steps:

  1. Login to online banking
  2. Under Account Services go to Setup CRA Direct Deposit
  3. Confirm Authorization
  4. Select an Account
  5. Enter Social Insurance Number (if required)
  6. Confirm Authorization

Collabria Credit Cards

Collabria continues to provide information on the relief measures and programs that they have put in place to support cardholders and members during the COVID-19 pandemic. Measures include:

- Emergency Temporary Credit Limit Increases

- Increased Contactless Transaction Limits of $250

- Minimum Payment Deferral

- Reduced Interest Rate of 10.9%

- Balance Transfers to consolidate higher interest cards

More details on these measures can be found on the Collabria COVID-19 Response page here.

Health & Safety

Practice Safe Banking

Protect your personal and financial information. We are aware of several fraudulent emails that are being circulated relating to COVID-19. Please exercise extra caution.

If you have to visit a branch

Our branch teams are taking additional steps to keep our spaces safe for our members and employees. If you need to visit a branch, we will provide hand sanitizer when completing transactions. Our teams throughout the organization are practicing social distancing, so employees are spread out throughout the branches, departments and, when possible, working from home. This may create line ups or longer wait times so we ask for your patience at this time. We also ask that members maintain 6 feet distances from each other while in line to prevent community spread of the virus. We've added safety precautions that include floor decal social distancing instructions, and wicket sneeze guards.
                                                       

We reserve the right to refuse service to members who do not require a branch visit, are feeling ill, or should be self-isolating.