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COVID-19 News - Keeping you Banking

Branch Hours

Hours starting on December 2nd

With the entire province in "Red", or Critical" on the Pandemic Response System, and tighter restrictions being imposed, we recognize that the changing COVID-19 situation requires us to proactively review the safety of our staff and members and have adjusted branch hours to the following:

Branches open by appointment only:
Call 1.800.264.2926

Emerson - open by appointment only
Monday to Thursday 9:30 – 12:30; 1:30 – 4:30
Friday 9:30 – 12:30; 1:30 – 5:00

Gretna - open by appointment only
Monday to Thursday 9:30 – 4:30
Friday 9:30 – 5:00

Grunthal - open by appointment only
Monday to Thursday 9:30 – 4:30
Friday 9:30 – 5:00

Innovation Centre - open by appointment only
Monday to Friday 9:30 – 12:30; 1:30 – 4:30

Lowe Farm - open by appointment only
Monday to Thursday 9:30 – 12:30; 1:30 – 4:30
Friday 9:30 – 12:30; 1:30 – 5:00

Manitou - open by appointment only
Monday to Thursday 9:30 – 12:30; 1:30 – 4:30
Friday 9:30 – 12:30; 1:30 – 5:00

Miami - open by appointment only
Monday to Thursday 9:30 – 12:30; 1:30 – 4:30
Friday 9:30 – 12:30; 1:30 – 5:00

Morris - open by appointment only
Monday to Thursday 9:30 – 4:30
Friday 9:30 – 5:00

Plum Coulee - open by appointment only
Monday to Thursday 9:30 – 4:30
Friday 9:30 – 5:00

Sanford - open by appointment only
Monday to Thursday 9:30 – 12:30; 1:30 – 4:30
Friday 9:30 – 12:30; 1:30 – 5:00

Vita - open by appointment only
Monday to Thursday 9:30 – 12:30; 1:30 – 4:30
Friday 9:30 – 12:30; 1:30 – 5:00

Branches open regular hours with reduced member limits, Saturday closures:

Altona
Monday to Thursday 9:30 – 4:30
Friday 9:30 – 5:00
Closed Saturdays

Carman
Monday to Thursday 9:30 – 4:30
Friday 9:30 – 5:00

Dominion City
Monday to Thursday 9:30 – 12:30; 1:30 – 4:30
Friday 9:30 – 12:30; 1:30 – 5:00

Morden
Monday to Thursday 9:30 – 4:30
Friday 9:30 – 5:00
Closed Saturdays

Sprague
Monday to Thursday 9:30 – 12:30; 1:30 – 4:30
Friday 9:30 – 12:30; 1:30 – 5:00

Winkler
Monday to Thursday 9:30 – 4:30
Friday 9:30 – 6:00
Closed Saturdays

 

 

CEBA

Canada Emergency Business Account

The Canada Emergency Business Account (CEBA), which was announced by the Government of Canada earlier this year will provide up to $40,000 to small businesses and not-for-profits as an interest-free Term Loan. The intention of this loan is to help cover their operating costs during a period where revenue could be reduced.

On Oct 26th, 2020 CEBA 4.0 became effective allowing people operating a business from a personal account, to apply for a CEBA Loan. Previously the rules stipulated that a business account was required prior to March 1, 2020.

What are the eligibility criteria?

The Government of Canada's eligibility criteria are:

  • Has an active CRA Business Number (BN) with an effective date of registration on or prior to March 1, 2020.
  • Filed an income tax return with the CRA with a tax year ending in 2019 or, if its tax return for 2019 has not yet been submitted, 2018.
  • Has an active business chequing/operating account with the Lender at the time of applying for CEBA.Note: If Borrower currently does not have a business chequing/operating account the Borrower must create one at their primary financial institution before applying for CEBA.  
  • Has not previously used the Canada Emergency Business Account Program (the “Program”) and will not apply for support under the Program at any other financial institution.
  • Intends to continue to operate its business or to resume operations.

How will the CEBA work?

The Canada Emergency Business Account will be funded as an interest-free Term Loan for $40,000.

  • No interest will apply until January 1, 2023.
  • Up to $10,000 of the Term Loan will be forgiven if the balance is fully paid on or before December 31, 2022.
  • If you do not repay 75% of the balance of the Term Loan (as at January 1, 2021) on or before December 31, 2022, the full loan balance and all accrued and unpaid interest will be due and payable on December 31, 2025.

Business owners must apply for the Canada Emergency Business Account through their primary financial institution. Access Credit Union has an easy-to-use and quick 5 minute application that's available now.

Find out if you qualify:

CEBA has a pre-qualification web site for anyone wondering if their expenses are eligible.  Go to https://verify-verifier.ceba-cuec.ca/ 

Questions:

Visit the CEBA website here: https://ceba-cuec.ca

 

Banking from Home

  • Ways to Bank (PDF - 66.92 KB)

    See the various ways you can get your banking done while staying safe and social distancing.

    Telephone Banking  1.800.264.2926
    Our Member Service Centre is open Mon–Thurs 8:30-5:00, Fri 8:30-6:00, Saturdays 8:30-3:30. We can help you with everything from setting up online banking to checking account balances to paying bills online.

    Live Chat with us right here on our website

    Online and Mobile Banking
    You can check account balances, send money with e-Transfers, make bill payments, deposit cheques and much more. If you need access to your accounts online we can set you up over the phone.


Financial Relief

We are here to help

We are here to help, and ask that any members experiencing financial difficulties during this time to please reach out. We recognize the uniqueness of this situation and will work with you to make sure you are financially safe and sound.

See the story on PVO regarding Access CU's Mortgage Payment Deferrals during Covid-19.


Direct Deposit for Canada Revenue Agency Payments

You can now sign up for direct deposit for various CRA (Canada Revenue Agency) payments through online banking. If you're applying for the Canada Emergency Response Benefit, setting up a direct deposit now will help ensure you receive your payments sooner.

Steps:

  1. Login to online banking
  2. Under Account Services go to Setup CRA Direct Deposit
  3. Confirm Authorization
  4. Select an Account
  5. Enter Social Insurance Number (if required)
  6. Confirm Authorization

Collabria Credit Cards

Collabria continues to provide information on the relief measures and programs that they have put in place to support cardholders and members during the COVID-19 pandemic. Measures include:

- Emergency Temporary Credit Limit Increases

- Increased Contactless Transaction Limits of $250

- Minimum Payment Deferral

- Reduced Interest Rate of 10.9%

- Balance Transfers to consolidate higher interest cards

More details on these measures can be found on the Collabria COVID-19 Response page here.

Health & Safety

Practice Safe Banking

Protect your personal and financial information. We are aware of several fraudulent emails that are being circulated relating to COVID-19. Please exercise extra caution.

If you have to visit a branch

Our branch teams are taking additional steps to keep our spaces safe for our members and employees. If you need to visit a branch, we will provide hand sanitizer when completing transactions. Our teams throughout the organization are practicing social distancing, so employees are spread out throughout the branches, departments and, when possible, working from home. This may create line ups or longer wait times so we ask for your patience at this time. We also ask that members maintain 6 feet distances from each other while in line to prevent community spread of the virus. We've added safety precautions that include floor decal social distancing instructions, and wicket sneeze guards.
                                                       

We reserve the right to refuse service to members who do not require a branch visit, are feeling ill, or should be self-isolating.