Privacy

Your Privacy is Important to Us

We are committed to protecting your privacy and safeguarding your personal and financial information. While the Internet is revolutionizing the way that we do business — providing convenient access to financial services from your home or office — we also recognize that it may bring legitimate concerns about privacy and security.

Our full Access Credit Union Privacy Policy is available by contacting us in branch. Please refer to our  to learn about our commitment to your privacy online. To learn more about your privacy and technology used to keep your information safe and secure, please refer to our 

If you have any concerns or questions about Privacy, our Internet Privacy Statement, our Privacy Policy, or our Privacy Code, our Privacy Officers can be contacted in writing or by email at the following address:

Questions or Comments
In most cases, a question or complaint can be resolved by discussion with your Branch Manager at your local branch. If a problem regarding privacy is not resolved to your satisfaction and/or you require additional information, you should send a written request to our Privacy Officer by mail, at the address below:

Access Credit Union Limited
Attention: Privacy Officer
PTH #14 Unit #2 – 23111
Stanley Business Centre
Box 1418 Winkler, MB
R6W 4B4

Be sure to include:

  • Your name
  • Your address/e-mail address where you prefer to be reached
  • If you prefer, fax number with area code
  • The nature of your complaint or request
  • Details relevant to the matter and with whom you have already discussed the issue

If a problem regarding privacy remains outstanding, you can ask how your complaint can be further escalated.

 

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need help?

Phone

1.800.264.2926 (North America Toll-Free)