Interac e-Transfer

e-Transfer is a simple, convenient, and secure way to send and receive money directly from one bank account to another. All you need is access to online banking, and you can send money to anyone with an email address and a bank account in Canada — without sharing any personal or financial information. It’s a great alternative to cheques, cash, money orders and wires.

It’s simple.

When you (the sender) initiate an e-Transfer transaction through online banking, an e-Transfer notification is generated by Interac® through email or text message and sent to the recipient.

The recipient can accept or decline the e-Transfer by clicking on the transaction link on the notification email / text message. The recipient will need to sign in to their online banking service (at any financial institution) and answer a security question to complete the transaction and access the funds.

The fee to send an e-Transfer is $1.00 (unless you have an account package that includes e-Transfers). There is no fee for Access Credit Union members to receive an e-Transfer.

It’s secure.

Money is not being sent by email or text message; only the notification travels over the Internet or over the air to advise the recipient that the transfer has been initiated and to provide instructions on how to deposit the money. You don’t need to know the recipient’s bank account number, and they never see yours. The only information exchanged is an email address, mobile phone number, or both, and a security question that you create and share with the recipient. The money always resides safely at the financial institution, and is transferred through existing payment networks that financial institutions have been using for years to settle cheques, ATM machine deposits and withdrawals.

It’s convenient.

To send an e-Transfer, all you need is an email address and/or a mobile phone number, and access to online banking.

How to Create your Recipient List:

  • Login to online banking
  • Click the Transfers heading from the left side menu
  • Click on Add/Delete Recipients to open the recipient screen
  • Click Add Recipient from the options provided on this screen
  • Enter the recipient’s contact information and a security question and answer
  • Click Add Recipient and Confirm

Now you’ll be able to see this recipient as an option to “Transfer to” when you send an e-Transfer. From the recipient manager in online banking, you’ll be able to edit this recipient’s information or delete them from your list at any time. Complete this quick set up for each recipient you’d like to add.

Sending the Interac e-Transfer:

  • click on Send e-Transfer and enter the amount and recipient.
  • Don’t forget to let the recipient know the answer to the security question (but don’t send it with the transfer).
  • When the funds are accepted, you will be notified through email, text message or both, whichever you chose in step 4.

Receiving an Interac e-Transfer:

  • the recipient will get either an email or a mobile text message from the sender of an e-Transfer.
  • click on the link provided from the notification email or text message, You will be taken to the Interac® website and asked to select your financial institution.
  • Login to online banking or mobile banking
  • Answer the e-Transfer security question.
  • Accept or decline the e-Transfer.
  • Deposit the funds into the account of your choice.
  • Add an optional message to the sender and confirm the e-Transfer.
An e-Transfer receipt will display

e-Transfer Limits for Personal Accounts:




Max Limit per Transaction

$ 6,000

$ 10,000

Max Limit per Day

$ 10,000

$ 20,000

Max limit per 7 day Week

$ 10,000

$ 70,000

Max limit per 30 day Month

$ 20,000

$ 300,000

Instant Transfer with history


Instant Transfer without history


Probationary Period

Yes - 90 days

*these are rolling limits which means, if you sent the 7 day limit of $10,000 you’d have to wait another full 7 days before you could send any additional funds.

Interac Request Money:

Easily request money you are owed with the Interac e-Transfer® Request Money feature. When you send a request for money, the recipient is notified instantly and can accept the request. If accepted, the requested amount will be automatically deposited into your account and you will be notified when funds are available.

  • Log in to your online banking or mobile banking and navigate to Request Interac e-Transfer Money
  • Add or select a contact (recipient) and fill out the name and e-mail address or mobile phone number of the person you wish to send the request to
  • Check off the “Request Agreement” check box acknowledging consent from the recipient for this.

  • Type in the specified amount you are requesting and select the account you would like the funds to be deposited into. You can also include a personalized message with the request
  • Click Request and Confirm
  • Once the recipient has fulfilled your request, funds will immediately be deposited into your bank account and you will be notified immediately

Interac Autodeposit:

The Autodeposit feature allows you to have money sent via Interac e-Transfer® automatically deposited directly into your Access Credit Union account, without having to answer a security question. The Autodeposit feature continues to provide the value of Interac e-Transfer, without the need to share financial information.

For senders, there is added convenience of not needing to convey security answers while continuing to have the security of knowing who is receiving the funds, prior to sending.

  • Log in to online banking or mobile banking and navigate to Autodeposit, found in the Interac e-Transfer settings.

  • Register your e-mail address and select your account. Any transfers to the registered email address will be automatically deposited into the account.

  • Check off the acknowledgement and click Register.

  • You will receive an email to confirm your registration. Check your inbox and click "Complete Registration".

See the Interac eTransfer website and demo here.

See the list of participating financial institutions here.


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    need help?


    1.800.264.2926 (North America Toll-Free)