Information on impacts from the service outage

On November 22, our credit union experienced a disruption in banking services as a result of a data centre power loss from our technology provider. Our banking services, including online and mobile banking, ATM and POS transactions, as well as other banking services were unavailable during the disruption. This outage impacted most Manitoba credit unions. The technology provider immediately began restoration efforts, and banking services were fully restored by 11PM the same day.

We truly apologize for any inconvenience this may have caused.