Important Reminder: There is a notable increase in fraud activity throughout the province.
Please be cautious of unexpected emails from agencies or organizations asking to click links and/or update information. Learn how to identify and prevent fraud.


Interac
e-Transfer® issues
: Some members may be experiencing e-Transfers issues with Autodeposit and sending/receiving transfers.
Our digital banking vendor is investigating the root cause to resolve this matter. In the meantime, please see our e-Transfer troubleshooting for temporary solutions.

Service Fees


Account related and other service fees such as cash handling, payment processing, and safety deposit boxes.


Account related fees apply to business and personal accounts.


CARD SERVICES

Debit Card Replacement $10.00

CASH HANDLING FEES

Cash Deposits
$1.00 per $1,000
(over $12,000)
Cash Withdrawals
$1.00 per $1,000
(over $5,000)
Coin Deposit (> $100, per $100 rolled) $2.00
Coin Dispensed (> $100, per $100 rolled) $2.00

CHEQUES

See your local branch for details and pricing.

CHEQUE, DEPOSIT AND PAYMENT PROCESSING

Canadian Official Cheque $6.00
Non-Sufficient Funds (NSF) $45.00
Overdraft Handling $5.00
Unauthorized Overdraft 21%
Stop Payment $10.00

CLOSING ACCOUNTS

Accounts Closed Within 90 Days $10.00

CONCENTRA SERVICE FEES

Estate Payout Consultation (at cost, 1 hour minimum) $195.00/hour
RESP Estate Payout Fee $195.00/hour
T3 Return Filing (at cost, 1 hour minimum) $195.00/hour

IN-BRANCH BILL PAYMENTS

Bill Payment $1.00

INTERAC E-TRANSFER®

Send $1.00
Receive FREE
Cancel FREE
Request Money $1.00

NIGHT DEPOSIT SERVICES

Locked Bag (Business Members) $30 + GST
Key Replacement $25 + GST
Bag Replacement $50 + GST
Key Rental $25 + GST
Additional Key $12.50 + GST
Night Depository Envelopes $15 + GST
Disposable Night Depository Bags (100) $20 + GST
Disposable Night Depository Bags (500) $80 + GST
Reusable Night Depository Bags (100) FREE

REGISTERED ACCOUNTS (RRSP, RRIF, TFSA)

TFSA Variable Account Withdrawals 1 free/month; $5/additional
RRSP/RRIF/TFSA/RESP Transfer Out $50.00*
RESP Partial Transfer Out Fee $195
Duplicate Tax Receipt Request $5.00
Concentra Estate Payout Consultation Fee $195/hour (1 hr min.)
Estate T3 Preparation Fee $195/hour
*One fee per cheque issued.

SAFETY DEPOSIT BOX ANNUAL RENTAL

Extra Small (1.5 x 5 x 21) $35 + GST
Small (2.5 x 5 x 21) $45 + GST
Medium (5 x 5 x 21) $55 + GST
Large (2.5 x 10 x 21) $100 + GST
Extra Large (5 x 10 x 21) $135 + GST
Extra (XX) Large (10 x 10 x 21) $175 + GST
Lock Drilling $200 + GST
Key Replacement $50 + GST
Available sizes may vary based on location.

WIRE FUNDS TRANSFER

Wire Transfer - Incoming $10.00*
Wire Transfer - Outgoing Canadian FI $15.00*
Wire Transfer - Outgoing US FI $30.00*
Wire Transfer - Outgoing International FI $30.00*
Wire Trace/Recall Requests - Domestic $15.00
Wire Trace/Recall Requests - International $25.00
Returned Wire $25.00*
*Additional fees from service providers may apply and will be charged at cost.

Last updated May 7, 2021


This website uses cookies to improve your user experience. By continuing to browse the site you are agreeing to our use of cookies.