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SERVICE DISRUPTION:
A banking system upgrade is scheduled for Sunday, November 16. During the 2AM to 2PM maintenance window, there will be limitations on ATM and debit access, and online and mobile banking will be unavailable. Learn more.

HOLIDAY CLOSURE: In recognition of Remembrance Day, all branches and contact centres will be closed on Tuesday, November 11.

System update on Sunday, November 16

Our system will undergo a scheduled update on Sunday, November 16 from 2 am – 2 pm CST as our banking service provider upgrades our banking system to ensure the continued stability of our platforms.

During this time, members will lose access to online banking and ATM/debit transactions will be limited.

It’s recommended to complete all urgent online banking transactions on Saturday, November 15 and have an alternative method of payment available if you plan to make purchases on Sunday, November 16.

If you have any questions or concerns, please contact the Member Solutions Centre at 1.800.264.2926. We appreciate your understanding of the need for these upgrades and the improvements they will bring to your banking experience with us.

Monday | November 10, 10:00 AM
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