Set Up Microsoft Authenticator

Good day, today we're going to be going through installing Authenticator apps on a mobile device. In this particular clip we're going to be looking at the Microsoft Authenticator application. This video shows you how to download and install the Microsoft Authenticator app and use it to scan the CAFT MFA QR new login code.

The clip shows downloading from the Play Store to an Android device. The steps are very similar for downloading from the Apple Store to an iOS device. You will begin by opening the Play Store app often indicated by the triangle as its icon.

Once you've opened the Play Store be sure to click on Apps. Now that you're in the Play Store search the Play Store for the MS Authenticator then tap on Install. Once it's installed tap on Open.

It's now installed and ready for use. On the right hand side you'll see what it looks like mixed in with all your other apps and on the left is the icon all on its own. Once you have installed an Authenticator app on your device you're ready to begin the MFA process.

On the first time you log in the following screen will appear titled Secure your account requesting you to scan a QR code. You will need to scan this QR code using the Authenticator app you just installed on your device. So let's do a quick review.

Number one open the Microsoft Authenticator app on your mobile device. Remember to allow notifications if you're prompted. Then depending on if you're opening the Authenticator app for the first time or setting an additional account up on your device your view will be a little bit different as we see here.

Select scan QR code on your mobile device. Position the QR code scanner over the middle of the QR code. It will automatically recognize it and create the account.

Once the QR code is recognized select Got it. If you have further questions or require further support please speak to your Credit Union CAFT support personnel and they may have additional resources for you if you still have further questions.