Welcome to your new Access Credit Union
Our new, consolidated account package lineup and service fee structure is effective January 1, 2021. Most products remain the same with added benefits, although you may see a new name or two. Full information on product changes is available on our CU Success merger site.
Enjoy the convenience of increased accessibility with our expanded 26-branch network throughout Winnipeg and Southern Manitoba. Please remember that COVID-19 restrictions still apply—all Winnipeg branches are open by phone or appointment only.
In October 2020, we unveiled our new Access Credit Union brand and brand promise, and we have begun to adopt the fresh new look wherever you see us—starting with our 26-branch network and community space signage. This will happen gradually, from the inside out with the intention of limiting disruption to members. This means you may continue to see the existing logos from each legacy credit union until the metamorphosis is complete. During this time, all members can continue using your existing cheques, debit cards, and Collabria credit cards with no disruption.
Our Members Solutions Centre can now be reached at 1.800.264.2926, and hours have been updated slightly:
- Monday to Wednesday from 8:30 a.m. to 5:00 p.m.
- Thursday & Friday from 8:30 a.m. to 6:00 p.m.
- Saturdays from 8:30 a.m. to 3:30 p.m.
By the end of the first week of January 2021, Crosstown Civic Credit Union's social media accounts will be deactivated. To stay connected, please follow Access Credit Union on Facebook, Instagram, Twitter, YouTube and LinkedIn.