Access Credit Union - Service Status

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SERVICE DISRUPTION:

During the Canada Post service distruption, mail from Access Credit Union may be delayed. Learn More.

NEW APP FEATURE: Effective October 8, 2025, both Android and iOS apps will be upgraded to new versions that include mandatory multi-factor authentication. Find out how to prepare.

HOLIDAY CLOSURE: All branches and contact centres will be closed on Saturday, October 11 and Monday, October 13.

Check the status of our main systems and any upcoming scheduled outages below.

The status of each Access CU service is defined by the colours and symbols below. Click the heading to find out more.

Green means go! If you see the green check mark, services are working as expected. Orange means proceed with caution; there may be a brief or intermittent outage or issue with one of our services. Red means something hasn’t gone to plan and we’re experiencing a service outage in that category.

Emerson Branch Construction

Due to ongoing construction in front of our Emerson branch, the on-ramp is currently inaccessible for those with mobility challenges. Members needing assistance are encouraged to call 204-809-3039 in advance to arrange alternative entry.

Online Banking

Everything is working

Mobile App

Everything is working

Phone Service

Everything is working

Branches

Due to ongoing construction in front of our Emerson branch, the on-ramp is currently inaccessible for those with mobility challenges. Members needing assistance are encouraged to call 204-809-3039 in advance to arrange alternative entry.

ATMs

Everything is working

Telephone Banking

Everything is working

Payment Services

Everything is working

Investment Services

Everything is working

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