eStatements
Opting out of monthly paper statements is easier than ever before.
Here’s how to receive e-statements:
- login to online banking
- under the My Accounts menu option, choose Statement Preferences
- choose the option “E-statements only”
- confirm your selection
Business members, small business members, and personal members with business accounts attached to their membership are unable to use the memberdirect opt in/out features online. Please use the discontinue paper statement form by downloading it here if you have a business account.
The benefits:
- lessen your impact on the environment
- greater flexibility and convenience
- choose when you want to receive your e-statement: the 12th of each month or at the end of each month (to switch cycles, call or visit your branch)
- more security than paper mail
- declutter your paper filing system
- as with online banking, you can access your statements any time from anywhere with an internet connection
- just for signing up, you'll be automatically entered for a chance to win a $100.00 gift card!
How to view your electronic statement:
- log-in to online banking
- on the left side of the screen click on View e-Statements
- you now have the option to Download your Statement
Call our Member Service Centre at 1.800.264.2926 for any questions.